Your Staff. Your Members. Our Top Priority.
At STL Medical, we work for you – the MCO managers, coordinators, and customer care representatives who serve members and patients every day. We have designed all of our processes and business services around your medical supply needs.
Let Us Help You.
Here are a few of the programs and services we’ve created to address your needs:
- Central Ticketing System (Central) is an online portal for submitting referrals, checking order status, and communicating with customer service.
- Value-Added Services (VAS) improve member engagement with your own branded products developed by field service coordination teams across the country.
- Quality Improvement Rewards Programs that improve HEDIS scores through a dynamic multi-touch system.
- Continuing Education Unit’s (CEUs) keep your staff’s clinical certifications up-to-date at no cost.
Let us give you and your team more of your time back.
“STL Medical frees up time for customer service to do the critical things rather than researching where our member supplies are.”
~ MCO partner